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Our range of insoles is designed to fit your lifestyle and specific needs. The Sport Collection is ideal for athletes and high-impact activities, while the Casual Collection is intended for everyday use and prolonged comfort. Both collections feature an innovative option that allows you to choose insoles based on your specific requirements. When selecting either, we guide you through an interactive process where you will answer key questions. These questions ensure that you get the insoles that best suit your needs, enhancing your daily experience, whether in sports, work, or daily life activities.
Customizable Insoles - Not Custom-made: At Deporwell, we have the technical capacity and expertise to manufacture 100% custom-made insoles. However, due to current health regulations, we are limited to offering customizable insoles instead of fully custom-made ones. Our focus is on tailoring each insole as much as possible within these legal parameters, ensuring a product that closely meets your specific needs and comfort preferences. Although the restrictions prevent us from offering fully custom-made insoles, we strive to provide a solution that meets your expectations and complies with legal guidelines.
The main difference between generic insoles, customizable insoles (like Deporwell's), and custom-made insoles lies in the level of adaptation to the user's specific needs.
Generic Insoles: These are dual-size products designed to fit a wide range of foot types and shoes, without considering the individual specifics of each person's foot anatomy. These insoles can offer a high degree of comfort and support, but they are not tailored to specific needs, foot shape, or the user's lifestyle.
Customizable Insoles (Deporwell): Deporwell's customizable insoles allow you to determine which key elements of the foot best meet the user's needs. While they are not designed based on the exact shape and biomechanics of your feet, they allow for a configuration based on various parameters such as the activity you perform, preferred color, and specific ailments you wish to alleviate. This approach allows users to select options that better align with their needs and lifestyle, offering better support and comfort than generic insoles, but without reaching the level of custom-made insoles.
Custom-made Insoles: These insoles are manufactured after a detailed analysis of the user's feet, including specific shape, biomechanics, and any particular medical conditions. They are entirely unique to each person and require the intervention of health professionals, such as podiatrists, for their design and manufacture.
We carefully select the materials for our insoles to suit different lifestyles and needs. For our Casual and Sport collections, we use EVA (Ethylene Vinyl Acetate) of various densities, recognized in the European podiatry sector for its comfort, lightness, and durability. This choice ensures effective cushioning and adaptive support, ideal for daily and sports activities.
Yes, Deporwell insoles are designed to be beneficial for a variety of specific foot conditions. Our approach ensures that each pair of insoles adapts to our customers' needs. We work closely to understand your unique challenges and design insoles that not only relieve pain but also promote greater foot wellness and comfort. However, we always recommend consulting a foot health specialist to ensure that our insoles are the right option for your specific situation.
To care for and maintain your Deporwell customizable orthotic insoles, it is essential to follow some simple yet effective practices. First, it is important to clean them regularly to ensure hygiene and durability. For this, you can use a soft cloth slightly dampened with water and a little mild soap. Avoid soaking them in water or using harsh chemicals, as this could damage the insole material. After cleaning, make sure to air dry them completely, avoiding direct exposure to sunlight or heat sources such as dryers or radiators, as excessive heat can warp them or degrade their quality. Additionally, it is advisable to remove the insoles from your shoes at the end of the day to allow them to air out. This helps eliminate moisture and keeps the insoles fresh and odor-free. By following these simple steps, your Deporwell insoles will remain in optimal condition, providing you with comfort and support day after day.
Absolutely! Deporwell customizable orthotic insoles are designed to fit a wide range of footwear, ensuring comfort and support across different lifestyles. Thanks to their versatile design, they can be used in both sports shoes for your physical activities and more formal footwear for your daily routine. Their adaptability does not compromise the quality or support they offer, allowing you to enjoy consistent well-being regardless of the type of footwear you choose.
To choose the correct size of your Deporwell customizable orthotic insoles, it is important that you select the size you normally wear in your regular footwear. This ensures a perfect fit and optimal comfort, so you get insoles that perfectly fit your shoes, providing you with personalized support and comfort.
Currently, we focus on insoles for adults. Stay tuned for future updates to our product range.
Deporwell customizable orthotic insoles are designed to fit a wide range of activities and lifestyles, but there are some considerations to keep in mind for their use. First, it is important that the insoles are used within the appropriate footwear and the correct size to ensure maximum comfort and effectiveness. Secondly, although our insoles are suitable for a variety of activities, if you have a specific medical condition in your feet or require specialized orthopedic support, we recommend consulting with a healthcare professional before using them. Finally, Deporwell insoles are designed for personal use and should not be shared, as they are customized according to your needs. By following these simple guidelines, you can fully enjoy the benefits of your Deporwell insoles, complementing your daily health and well-being.
Your experience with our Deporwell customizable insoles may vary depending on your individual needs. Many of our customers report noticeable relief from the first use, thanks to their ergonomic design. However, in some cases, your feet may require an adjustment period to this new level of support. Our insoles are designed to improve your comfort, but if you're not accustomed to orthopedic support, there may be a brief initial adjustment period. Remember, we are committed to your well-being, and our goal is to help you achieve a more active and healthy life with maximum comfort.
After receiving your Deporwell insoles, which are delivered within 5-7 business days to your home, we recommend starting to use them gradually. Insert the insoles into your regular shoes, replacing the original insoles first, to ensure an optimal fit. We advise starting by wearing them for a few hours a day, gradually increasing the usage time. This will allow your feet and body to comfortably and effectively adjust to the new level of support that our insoles offer.
At Deporwell, we take pride in the quality and origin of our products. All our insoles are designed and manufactured in Spain, in a state-of-the-art orthopedic laboratory, where we combine expert craftsmanship with advanced technology. This process allows us to ensure a high standard of quality and precision in every insole we produce, reflecting our commitment to health, well-being, and an active lifestyle. Our focus on innovation and quality is a fundamental pillar in Deporwell's mission to be a trusted and respected brand in orthopedic care.
Deporwell insoles are made with high-quality materials, ensuring superior durability compared to generic insoles available on the market. The lifespan of our customizable insoles ranges between 1 and 2 years, or even longer, depending on usage and care. This longevity is due to the combination of our advanced technology and the premium materials used in their production, ensuring sustained performance and consistent support for your feet.
Normally, insoles are delivered within 5-7 business days from the receipt of the order. This period may vary slightly depending on your location.
Once you have placed your order, you can track its progress by contacting us directly through our chat. Our customer service team is available to provide you with the most up-to-date information on your order status and resolve any questions you may have. Simply start a chat, and we will be happy to assist you in tracking your order.
You can contact us through our web form, email, or direct phone line. Our customer service team will be happy to assist you.
If the carrier attempts to deliver the package but is unable to do so and it returns to our warehouse (whether because you were not there, because the address you provided was incorrect, or because you moved without notifying us), it will be the buyer's responsibility to pay the shipping costs again to resend the order. Please be attentive to the package when you receive the tracking number.
At Deporwell, your satisfaction is our priority. We understand that sometimes what you receive may not be exactly what you expected. For this reason, we offer a simple and hassle-free return process. You have up to 30 days from the receipt of your insoles to return them if they do not meet your expectations. To initiate the return process, simply contact our customer service team via chat, who will be happy to guide you through each step. It is important to note that while we strive to make this process as easy as possible, the logistical costs of the return will be borne by the customer unless the delivered product is defective or does not match the order. In such cases, Deporwell will cover all associated return costs. We strive to make your experience with Deporwell positive, even if you decide that our insoles are not the right fit for you at this time. We are here to help you resolve any issues with minimal impact on you.
We offer a 24-month quality warranty on all our insoles, covering manufacturing defects or materials. Wear caused by improper use, use of the insoles by someone other than the primary customer, deformation from normalized use, and tearing or loss are not covered by this warranty. Insoles should not be dried in the dryer or exposed to temperatures above 50°C. Warranty claims must be accompanied by the damaged component and an explanation of how the deterioration occurred.
Please note that it may take up to 10 business days from the arrival of the order and the processing of the return for your credit card refund to reflect on your statement. The refund will be processed to the original payment method, and the return fee will be deducted from the final refund amount.
Deporwell Basics is the beginning of our journey in foot care and wellness. It started as our first product line, offering high-quality generic insoles designed to provide comfort and support in daily life. As our customers sought more specific solutions, we evolved into Deporwell, our main brand specializing in customizable orthopedic insoles. Deporwell Basics represents our initial mission to offer accessible comfort and quality, remaining a reliable and effective option for those seeking general support and an active lifestyle.
